Support
See How to use YOBIOKO for a step-by-step guide, and the FAQ for features and pricing.
Contact
Please tell us your device (for example: iPhone 16 Pro, iOS 26) and describe the problem in as much detail as you can. We usually reply within 2 to 3 days.
Alarms
The alarm does not ring (iPhone)
Open Settings → YOBIOKO and check that alarms and notifications are allowed. Alarms ring through the iOS alarm system (AlarmKit), so they ring even in silent mode or Focus. iOS 26 or later is required.
The alarm does not ring (Android)
Tap “Allow” on the Alarms screen in the app and allow notifications, alarms and full-screen display. On devices from some makers, battery-saving features may stop alarms. Go to Settings → Apps → YOBIOKO → Battery and choose “Unrestricted”.
How do I stop the alarm?
Tap “Type tasks” on the alarm and type the tasks shown to the end. The alarm then stops. × (Stop) works as snooze, and you can use it up to 2 times.
What is the wake-up check?
10 minutes after you finish typing your tasks (with Premium you can choose the time), a silent notification arrives. If you do not tap it within 3 minutes, the alarm rings once more. You can turn it off on the alarm's edit screen.
I want to stop all of today's alarms at once
On the Alarms screen, choose to skip the rest of today's alarms and type “I'm up, skip”. The alarms still set to ring later today are turned off. From tomorrow, they ring as usual.
Premium
How do I cancel?
On iPhone: Settings → your name → Subscriptions. On Android: Google Play Store → profile → Payments & subscriptions → Subscriptions. You can also open it from “You are a Premium member” in the app's settings.
What happens to Premium when I change devices?
Sign in with the same Apple ID or Google account on the new device, then tap “Go Premium” → “Restore purchase” in the app.
I would like a refund
Refunds are handled by Apple or Google. On iPhone, request one at reportaproblem.apple.com. On Android, request one from your purchase history in the Google Play Store.
Data
Can I move my tasks and records to a new device?
In the current version, tasks and morning records are saved only on your device, so they cannot be moved. We plan to support this in a future version.
I want to delete my data
Choose Settings → “Delete all data” in the app to delete all data on this device. No data is saved on the Operator's servers.